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AI calling agent for a eCommerce brand

Hayes implemented an AI agent that calls customers that has purchased once and sells them on a subscriptions

2 weeks

To implement calling agent

Hayes Media
Company size
1-11
N/A
Industry
B2B
N/A
Technologies we used
N/A
Services we provided
AI Automation
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Context

Hayes Media is a eCommerce growth and advertising agency based in the UAE. They specialise in ads and creatives for growing eCommerce companies

Challenge

Hayes Media has a client who's goal was to convert more buyers into subscribers - but they did not know how to do that efficiently at scale. That's where we came into the picture, helping them brainstorm how AI could be used to automate these conversions

Our Approach

Yander has helped many companies craft AI-powered automations - during this time we have collected a lot of insights on what does vs doesn't work - and we've created our playbooks from that pool of experience and data

For Hayes client, we had a solid idea of the flow from start that set us up for success - now it was all about presenting that to their team for approval in a way where it's clear and digestible

Once the flow was approved and signed off, we built the automation, implemented all logics and integrations, and hit launch

The Outcome

The project and launch resulted in 100% automated AI-powered dialer who calls and sells customers on the subscription within 1 week of kickoff - since then we have worked closely with the great people at Hayes on multiple successful projects similar to this one.

As a result of this, we've also gotten introduced to more of their own clients to perform similar work which created new relationships

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